Chilling Frequently Asked Questions

1. What is Chilling?

Chilling is a streaming platform dedicated to horror fans, offering a wide range of movies and original audio content like short stories, true crime, and narrated horror tales. Available across multiple platforms including iOS, Android, Roku, and more, Chilling provides a unique, immersive horror experience.

2. How can I sign up for Chilling?

You can sign up for Chilling by visiting our website and creating an account. We offer a free trial for new users, so you can explore our content before committing to a subscription. After signing up, you can download the app from the iOS App Store or Google Play Store.

3. Which devices and platforms is Chilling available on?

Chilling is available on iOS and Android devices, Roku, Samsung TV, and Amazon Fire. You can also access Chilling through the web at chillingapp.com. Please note that audio content is currently only available on mobile apps and the web version, not on Roku.

4. What type of content can I find on Chilling?

Chilling features a vast library of horror movies and original audio content. You’ll find everything from classic horror films to independent creations, true crime stories, and exclusive narrated horror stories. Our content is updated regularly to ensure you always have something new to watch or listen to.

5. How much does Chilling cost?

After the free trial, Chilling offers various subscription options. Check our website or app for the latest pricing plans, which typically range from monthly to annual subscriptions, depending on your preferences.

6. Can I cancel my subscription at any time?

Yes, you can cancel your Chilling subscription at any time. If you purchased your subscription through our website, you can manage or cancel it directly in your account settings on the website. However, if you subscribed through our mobile apps (iOS or Android), your subscription is managed by the respective app marketplace (App Store or Google Play Store). Due to App Store policies, we are unable to access or manage subscription or payment information for mobile purchases. To cancel a subscription purchased through the App Store or Google Play Store, please visit your subscription settings in the respective marketplace.

7. Does Chilling offer family or group subscriptions?

We currently offer individual subscription plans. Stay tuned for future updates, as we are exploring options for family or multi-user subscriptions.

8. What kind of horror content is featured?

Chilling curates a mix of popular horror films, independent productions, and original audio content, including true crime and narrated horror stories. Whether you’re into supernatural, psychological thrillers, or gore, there’s something for every horror fan.

9. Is there a community or forum where I can interact with other fans?

Yes, Chilling has a highly engaged community of horror fans. You can join our forums and social media channels to connect with others, share your thoughts on the latest movies and stories, and participate in discussions about upcoming releases and content.

10. How do I report an issue with the app or streaming?

If you experience any technical issues, please contact our support team via the Help section in the app or on the website. You can also reach us through email at support@chillingapp.com, and we’ll assist you as soon as possible.

11. Can I download content to watch or listen to offline?

Currently, offline downloads are only available for certain content. We are working to expand this feature, so stay tuned for updates.

12. How do I create or manage my account?

You can create an account through the Chilling website or mobile app. Once logged in, go to your profile settings to manage your subscription, update your payment information, or adjust account preferences.

13. Why is the audio content not available on Roku?

Due to current platform limitations, our narrated horror stories and audio content are only available on mobile and web versions of Chilling. We are working on bringing these features to Roku in future updates.

If you have other questions or need additional support please email us at support@chillingapp.com